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Shipping & Returns

🌍 Shipping

We ship directly from our partner suppliers in Zhuji, China — the world's pearl capital. This means your order goes from source to you with no unnecessary stops.

Processing time: 1–2 business days after order confirmation.

Estimated delivery times:

• North America — 7–14 business days
• Europe — 10–18 business days
• Asia Pacific — 5–12 business days
• Rest of World — 10–20 business days

Shipping cost: $9.99 flat rate worldwide. Free shipping on orders over $79 USD — no code needed, automatically applied at checkout.

Please note: customs duties and import taxes may apply depending on your country. These are the responsibility of the buyer.

🔄 Returns & Exchanges

We want you to love your pearls. If you're not completely satisfied, you may return or exchange within 30 days of delivery.

Conditions:

• Item must be unworn, in original condition and packaging
• Include your order number and reason for return
• Buyer covers return shipping (we'll provide the address)
• Refund will be issued within 5 business days after we receive the item

To start a return, email us at [email protected] with your order number.

💎 Quality Guarantee

Every pearl is hand-selected at the source by our team. If you receive an item that doesn't match the description or has a defect, we'll make it right — no questions asked.